Administrator Customer Service - Based in Broadstone - 1 year contract

Majority of responsibilities are focused on back office business support. Accountable for maintaining business functions and coordinating information between key parties.   The role holder will be expected to perform a variety of administrative, operational, customer support, and computational tasks, a high functioning assistant is required to be part of a project team.

Key Duties and Responsibilities

1. Record keeping and maintaining shared files

2. Report writing and data inputting

3. Correct use of systems, processes, and procedures

4. Assist in liaising with stakeholders when necessary (e.g., authorities, drivers, regional/central offices/staff, etc.)

5. Assist with managing accounts, contracts,

6. Support with customer queries, escalating when necessary

7. Supporting the Customer Care Manager in change management 

8. Process mapping

Knowledge, Work, and Experience 

• Minimum Qualification - Leaving cert or equivalent
• Experience in Microsoft Office
• Work experience essential